Contact Us

Address: Queen Street Surgery
Syers Lane
Reception: (01733) 204611
Fax: (01733) 704474
Practice Manager (01733) 704460
Doctors' Secretary (01733) 704465
Health Visitors (01744) 704466
Community Nursery Nurse (01733) 704466
District Nurses (01733) 206210
Midwife (01733) 874585

Welcome to the New Queen Street Surgery

The Surgery is open from 8am to 6pm Mon – Friday

Options on phone for NQSS

  • Press 1 - to cancel an appointment
  • Press 2 - for prescription queries. Please note prescription requests will not be taken over the telephone; you can order your repeat prescriptions online or by completing the in-house form. Please speak to one of our navigators for further information if you have not yet registered for online services. 
  • Press 3 - for any administration queries such as referral letters, hospital reports, or medical record requests.
  • Press 4 - to make an appointment or to speak directly to a care navigator to help with your enquiry.

Our telephone system will tell you your position in the queue. 

Our telephone lines are open between 8.00am and 6pm, Monday to Friday.

Between 6.00pm and 8am, over the weekend and on bank holidays, your call will be diverted automatically to the NHS 111 service for you.