Prescriptions

How to order your repeat medication

To order your repeat medication we do like you to use the repeat order slip that is attached to your prescription each time you order one. Please can you mark on the sheet which items you need.

  • Fax your order
    You can fax it to us on 01733 704474
  • Collection Box
    Post your order in the collection box which is situated in the waiting room.
  • There is also a post box on the outside of the surgery so that you can post your order slip when we are closed.
  • Telephone your order to us
    We also have a dedicated answer line for taking repeat
    medication requests. Phone 01733 204611 and select option 4 when prompted to do so by the automated voice. Please speak clearly and make sure you leave us your name and address.

Ordering Repeat Prescriptions Online

Our new online services for ordering repeat medications are available for patients to use.

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We have arrangements with the local chemists to simplify the process and save you time.  Patients living in outlying villages (Farcet, Farcet Fen, Pondersbridge, Eastrea, Coates, Pondersbridge, Turves, Kings Dyke, Kings Delph, Northside) will usually have their medicines dispensed from the Surgery, again, within 48 hours.

Please give us 48 hours notice when requesting your repeat medication.

Related Information

The New Queen Street Dispensary

Electronic Prescriptions Information

Prescription Charges from 1st April 2017

Dated: 31-Mar-17

From 1st April 2017, NHS prescription charges will be as follows:

1 item - £8.60
2 items - £17.20
3 items - £25.80
4 items - 34.40
5 items - £43.00

Electronic Prescription Service (EPS)

Dated: 9-Sep-14

A new service provided by the NHS now gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP Practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive

Is this service right for you?

Yes, if you have a stable condition and you:

  • don't want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • don't get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP practice (if you eligible)

Ask any pharmacy or dispensing appliance contractor that offer EPS or your GP practice to add your nomination for you. You don't need a computer to do this.

Once you have chosen your collection point please complete a nomination form and hand it in to the practice.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don't want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Requesting Additional Medication

Re-ordering your prescription early or more then a months worth of tablets at a time. If you need to order your prescriptions early, or request a longer period than normal i.e. you are going on holidays for several weeks, could you please make the request early and give the practice as much information about why you need the prescription early or for longer, then the practice will do its utmost to accommodate your request.

The reception staff then have to ask a doctor to review each request so the more information and time we have about the unusual request the better. Or if you are in any doubt - please telephone us to make the request.