Our team looks forward to new online platform
Paul Crosbie, the Hub Manager at New Queen Street and Stanground practices says the team is looking forward to the introduction of Doctrin, a new online consultation platform next week.
Lakeside is the first group of GP practice in the UK to launch the platform. It is widely used in its native Sweden and the Nordic countries and feedback from Lakeside patients is the highest ever recorded among all its users at a 93% satisfaction rate.
Doctrin will be launched at New Queen Street and Stanground on 3 November and it will give patients added choice over how and when to contact the practice. It can be accessed via mobile devices and the practice website and patients should first register with the NHS app to be able to use it.
Paul said: ‘As a team we are all hugely excited about the Doctrin launch and are gearing up with training and information sessions to ensure a smooth roll-out. Feedback from one of our sister practices has been hugely positive as patients can access the platform during opening hours and we will respond within one working day. Doctrin has a huge range of features including questionnaires which mean that patients can submit very detailed information to our team, which will enable them to respond rapidly.’
We will be posting further updates about Doctrin so please keep visiting our news section or social media account for more details.
Published: Oct 26, 2021
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