Patient Participation Group

 

Welcome to the New Queen Street and Stanground Surgeries’ Patient Participation Group (PPG)

The group’s role is:

  • to act as a liaison between patients, doctors, staff and other health-related organisations
  • to encourage self help
  • to promote patients' needs and interests
  • to support the Practice

New Queen Street and Stanground PPG is an independent group of volunteers who are all registered patients. They meet regularly, set their own agenda and activities and regularly liaise with staff at the practice, who attend their meetings. The group liaises regularly with practice managers to raise and understand any issues on behalf of patients. The Chairs of all Lakeside PPGs are also invited to attend a regular meeting with the Partnership’s Chief Executive to share issues and hear updates.

The PPG is currently recruiting for new members. If you would like to be a member please get in touch using our secure online form  

Latest Committee Meeting Minutes

If you require a copy of older meeting minutes please contact us via our secure online form

28th July 2025

Welcome to all attendees - in attendance

  • Barry Wainwright [Chairman]
  • Margaret Cripps [Vice-Chair & Treasurer]
  • Irene Henson [Secretary]
  • Rebecca Hill [Patient Services Manager]
  • Charlotte Leonard [New Patient Services Manager]
  • Robert Boddington

Apologies

  • Dr. Garratt
  • Lyndsay Cocks [Practice Manager]
  • Gillian De Hoedt
  • Martin Green
  • Sandra Green
  • Roy Gerstner
 

Minutes from previous meeting

  • Proposed by: Ann Northfield
  • Seconded by: Robert Boddington Accepted
 

Matters Arising

  • The Word 'Cancer' was removed from AOB in previous set of Minutes
 

Chairman’s Report

  • Letterhead and Letter still required for fundraising
  • Irene, Ann & myself held a meeting with Lyndsay, a yellow rose bush had been bought, Barry had chosen a place for it to be planted, hopefully tomorrow 29th July
  • Good progress had been made from last year on the Patient Survey responses

Practice Report 

  • Introduction of Charlotte Leonard, new Patient Services Manager who will be replacing myself when I leave the organisation on 19/08/25
  • Our new Pharmacy Technician Olivia started with us on 9th July. We have recruited a new Clinical Pharmacist
  • Rose has been purchased in memory of Alison and Michael. In regards to the new 24hr ECG machine, there have been 2 shortlisted we are just awaiting confirmation of which will be the chosen model
  • Members of the PPG welcome to attend the Saturday Flu Clinics to promote the PPG and receive prize/cash donations as well as sell tickets for tombola to raise money for an ECG machine in both NQSt & Stanground surgeries
 

Fund Raising 

  • Need prizes for Xmas Extravaganza, which is on Saturday 13th & Sunday 14th December
  • Ann to check out notice board at Morrisons at Cardea
Review  and Discuss recent Patient Survey - place report into the PPG cabinet
 

Any Other Business

  • Wording on plaque in memory of Michael & Alison Bacon to read -  To the memory of MICHAEL & ALISON BACON, Founder members & Chairpersons of The NQST & Stanground Surgeries PPG, Who dedicated many years of service To the patients of this practice
  • Saturday Flu Clinics from:
  • 8am - 4pm 4th October - Ann Irene & Margaret 
  • 11th October - Ann & Irene
  • 18th October -Ann, Barry & Irene 
  • 25th October - Barry & Irene
  • Mondays was proving to be difficult for staff and members, Irene suggested 2nd Friday of month in the mornings @ 11am, this proved to be popular choice so future meeting dates for 2025 are -Friday 12th September & 13th November 2025 Friday 9th January, 13th March, 8th May, 10th July, 11 September & 13th November 2026
  • The Chair thanked everyone for attending, meeting closed at 12.17pm
 

Date of next meeting

  • Friday 12th September 2025 @ 11am