Friends and Family Test Results

 

See our latest results

77% Very Good
10% Good
4% Neither Good nor Poor
3% Poor
6% Very Poor
1% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?

vaccination very quick, no queuing!
Posted on: 11/10/2025

convenience. Queen st is so much better than it was a year ago
Posted on: 11/10/2025

staff very helpful and cheerful. excellent service
Posted on: 11/10/2025

i had a very good experience + staff were friendly. no problems at all.
Posted on: 11/10/2025

had no problem
Posted on: 11/10/2025

good mood. excellent.
Posted on: 11/10/2025

very pleasant
Posted on: 11/10/2025

Always offer a good service
Posted on: 11/10/2025

very quick, easy + polite
Posted on: 11/10/2025

quick, professional, super friendly and all round brilliant
Posted on: 11/10/2025

fast + efficient
Posted on: 11/10/2025

They paid attention to my badge that says lip reader and the Dr was very gentle and introduced himself to me. everyone faced me to speak to me.
Posted on: 11/10/2025

fast, friendly. thank you!!
Posted on: 11/10/2025

well organised, no waiting
Posted on: 11/10/2025

Today very good. nice to see more appointments on anima alspo.
Posted on: 11/10/2025

Today very good. nice to see more appointments on anima also. has there been a change in management, due to the better service now?
Posted on: 11/10/2025

because i am usually satisfied with the response + treatment i receive
Posted on: 11/10/2025

friendly, quick service 100%
Posted on: 11/10/2025

I always receive an excellent service
Posted on: 11/10/2025

very efficient fast + friendly
Posted on: 11/10/2025

quality service + friendly staff
Posted on: 11/10/2025

because it is factual
Posted on: 11/10/2025

there was no waiting. staff very helpful and happy. most importantly nurse was gentle
Posted on: 11/10/2025

Well organised, nice polite very efficient
Posted on: 11/10/2025

The Drs very good with me and my family
Posted on: 11/10/2025

quick, efficient + friendly
Posted on: 11/10/2025

No issues, no waiting
Posted on: 11/10/2025

Good staff, very easy
Posted on: 11/10/2025

quick + efficient
Posted on: 11/10/2025

excellent, positive, friendly + swift procedure
Posted on: 11/10/2025

quick + easy
Posted on: 11/10/2025

friendly
Posted on: 11/10/2025

Greeted with a smiley face + very organised
Posted on: 11/10/2025

Have been diagnosed & treated very efficiently in the last 12 weeks
Posted on: 11/10/2025

Quick and easy
Posted on: 11/10/2025

Pleasant and no waiting time
Posted on: 11/10/2025

very efficient
Posted on: 11/10/2025

very efficient + helpful
Posted on: 11/10/2025

I have very little contact with the surgery
Posted on: 11/10/2025

Booked easily, in + out
Posted on: 11/10/2025

friendly + efficient
Posted on: 11/10/2025

friendly staff, seen promptly, caring. Liked that i could come to the surgery on a weekend for my jab
Posted on: 11/10/2025

very friendly no pain yet
Posted on: 11/10/2025

didn't feel a thing, no waiting, very friendly
Posted on: 11/10/2025

quick + efficient
Posted on: 11/10/2025

How brilliant, in + out in 2 minutes. TY xxx
Posted on: 11/10/2025

very good, very quick, very efficient. thank you
Posted on: 11/10/2025

Greeted with a smiley face + very organised
Posted on: 11/10/2025

I find the online system a waste of time, can never get an appointment end up messaging reception
Posted on: 11/10/2025

Always have a good experience at NQS. Friendly staff + efficient service. Always happy to help + if they cant they will try to find someone who can.
Posted on: 11/10/2025

Well organised + friendly service
Posted on: 11/10/2025

No waiting, lovely friendly Dr
Posted on: 11/10/2025

Clinic ran very efficiently
Posted on: 11/10/2025

friendly + quick service
Posted on: 11/10/2025

friendly + quick
Posted on: 11/10/2025

very helpful service, quick + easy
Posted on: 11/10/2025

I like the online Anima system, staff are friendly + helpful. ive always been listened too. happy with the service. thank you xxxx<3
Posted on: 11/10/2025

flu + covid jabs delivered quick with a smile
Posted on: 11/10/2025

a true reflection of the experience
Posted on: 11/10/2025

because i filled in an anima request and was responded to in 1 hour. excellent.
Posted on: 11/10/2025

very fast
Posted on: 11/10/2025

continuing good service
Posted on: 11/10/2025

very helpful + quick
Posted on: 11/10/2025

quick + easy
Posted on: 11/10/2025