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New Patient Registration
It is free to register with our NHS GP practice.
New Queen Street and Stanground Surgeries are part of the same GP practice.
New Queen Street Surgery provides care for Whittlesey and surrounding Fenland communities, while Stanground Surgery serves Stanground, south Peterborough and nearby areas.
Patients registered with the practice can access care at either surgery.
Need help registering?
Please call us on 01733 204 611 or speak to a member of our reception team at either surgery. You can find the addresses for our surgeries at the bottom of this page.
We can explain the registration process, provide a paper form, support you if you cannot register online and help us understand any communication, accessibility or support needs you have.
Do you live within our practice area?
Use our boundary map or postcode checker to see whether your home address is within our practice area.
Please call us on 01733 204 611 or speak to a member of our reception team if you are unsure whether your address is within the practice area.
How to register
You do not need proof of address, proof of immigration status, identification or an NHS number to register with the practice.
Please tell us how you would prefer us to contact you when you register, so we can record this on your patient record.
Register online
It takes about 15 minutes to complete the online registration form.
You will need to complete the form in one session.
The service is designed and run by the NHS, and your personal information is handled securely.
Change GP surgery using the NHS app
If you have the NHS app, you can use it to change GP surgery.
You will be asked to agree for some of your details to be shared with the practice.
You must already be registered with a GP surgery to use the NHS app.
Register using a paper form
You can register using a paper form in one of two ways.
Download and complete the form at home
Download and print the paper registration form, complete it at home and take it to either surgery.
Collect a paper form from the practice
Paper registration forms are available from reception at both surgeries. You can find the addresses for our surgeries at the bottom of this page.
You can complete the form while you are at the surgery or take it away and return it once completed.
Please ask a member of our reception team if you need help completing the form.
If you need to register someone else
You must complete a separate registration form for each person you want to register, including babies and children.
Children under 16 will usually need to be registered by a parent or guardian. You may need to be registered with the same GP surgery as the child.
You can also register someone you care for. We will ask for your details as well as the details of the person you are registering.
Tell us about any support you need
Please tell us about any communication, accessibility, caring, cultural or other support needs when you register.
This may include reasonable adjustments, help using digital services, an interpreter or information in another format.
You can tell us on your registration form or speak to our reception team. We will record your needs and the support that may help you.
If you are a carer
Please tell us if you look after a family member, friend or neighbour who could not manage without your support. This includes unpaid carers.
We can record that you are a carer in your medical record and tell you about relevant support that may be available.
If you have a learning disability or autism
Please tell us if you have a learning disability, autism or both.
This helps us record your needs and make reasonable adjustments when you contact the practice or visit either surgery.
If English is not your preferred language
Please tell us your preferred spoken and written language, whether you need an interpreter, or whether you need information translated or explained in another way.
If you are a veteran
Please tell us if you have served in the UK Armed Forces.
We can record this in your medical record and tell you about relevant support that may be available.
If you are homeless or do not have a permanent address
You can still register with the practice.
You do not need proof of address, identification, an NHS number or proof of immigration status.
Please speak to a member of our reception team if you need help with your registration.
What happens after you complete the registration form?
Once we receive your form, we will check your details and contact you if we need any more information.
If your registration is accepted, we will add you to the practice and request your medical record from your previous GP practice, where applicable.
We will let you know when your registration is complete.
Your previous medical record may take some time to arrive. This will not prevent you from asking the practice for healthcare.
Please call us on 01733 204 611 if you are concerned about your registration or need healthcare while your registration is being processed.
Your named GP
All patients registered with the practice are allocated a named GP who has overall responsibility for their care.
This does not affect which GP or other healthcare professional you can see for your day-to-day care.
If you prefer a particular GP, please let us know. We will try to accommodate your request where possible.
If you would like to know who your named GP is, please contact the practice.
Temporary registration
You may be able to register as a temporary patient if you are staying in the area for more than 24 hours but less than three months and do not want to change your permanent GP practice.
Temporary registration allows you to receive care from a local practice while remaining registered with your usual GP practice.
Please contact the practice if you would like to register as a temporary patient.
GP practices do not have to accept temporary registrations, but they can still provide treatment that is needed immediately.
Find out more about temporary registration
Need help?
Please call us on 01733 204 611 or speak to a member of our reception team at either surgery if you:
- Need help registering
- Cannot use the online form
- Need a paper registration form
- Need an interpreter or communication support
- Require information in a different format
- Need help explaining a reasonable adjustment
- Are unsure whether you live within our practice area
You can find the addresses for our surgeries at the bottom of this page.