Clinics and Services

 

We provide a range of NHS clinics and services to help you stay well, manage ongoing health needs and access care closer to home.

Our team includes GPs, nurses, healthcare assistants, pharmacists, physiotherapists and other healthcare professionals who work together to make sure you get the right care.

If you are unsure which service you need, please contact us and our team will help you.

Long-term condition care

Asthma

We provide regular asthma reviews to help you manage your symptoms, medication and inhalers.

Asthma is a common long-term condition that affects the airways. With the right treatment and support, most people can manage their symptoms and continue to lead active lives.

We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us.

As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.

COPD

We provide regular COPD reviews and ongoing support to help you manage your condition and treatment. 

Chronic obstructive pulmonary disease (COPD) is a group of lung conditions that can cause breathing difficulties. 

We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us. 

As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.

Find out more about Chronic obstructive pulmonary disease (COPD)

Heart health and high blood pressure

We provide monitoring, reviews and ongoing support for patients with high blood pressure, high cholesterol, coronary heart disease, atrial fibrillation and other cardiovascular conditions. 

High blood pressure and high cholesterol often have no symptoms, but they can increase your risk of heart disease and stroke. Atrial fibrillation can also increase the risk of stroke and may need regular monitoring and treatment. 

We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us. 

As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure. 

Diabetes

We provide regular diabetes reviews, monitoring and support to help you manage your condition. 

Reviews may include checks of your blood glucose, blood pressure, medication and other aspects of your health. 

We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us. 

As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.

Chronic kidney disease

We provide monitoring and ongoing support for patients with chronic kidney disease (CKD). 

CKD is a long-term condition where the kidneys do not work as well as they should. It often has no symptoms in the early stages, so regular blood and urine tests can help us monitor your kidney health. 

We aim to carry out your review during your birthday month. If you think your review or monitoring is overdue, or you have any concerns about your condition, please contact us. 

As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.

Find out more about Chronic kidney disease

Fatty liver disease

We provide monitoring and support for patients with fatty liver disease, where appropriate. 

Fatty liver disease is caused by a build-up of fat in the liver. It often has no symptoms. Some people need regular checks and support to help keep their liver healthy. 

If you have been diagnosed with fatty liver disease and have concerns about your condition or follow-up care, please contact us. 

As part of your ongoing care, we may ask you to use one of our health kiosks. You can answer questions about your health and record your height, weight and blood pressure.

Find out more about non-alcoholic fatty liver disease

Arthritis and rheumatoid arthritis

We provide ongoing support for patients living with arthritis and rheumatoid arthritis. 

Arthritis can cause pain and stiffness in your joints and make it harder to move. Rheumatoid arthritis can also cause swelling. Some people need ongoing treatment and care from a specialist team. 

We can help with the parts of your care that are managed by your GP practice. We can also work with specialist teams when needed. 

If you have concerns about your condition or treatment, please contact us. 

Epilepsy

We provide ongoing monitoring and support for patients with epilepsy. 

Epilepsy is a condition that affects the brain and causes seizures. Treatment can often help manage seizures and reduce their impact on everyday life. 

We can support you with your medicines, ongoing health needs and reviews, and work alongside specialist services when needed. 

If you have concerns about your epilepsy, medicines or ongoing care, please contact us. 

Find out more about Epilepsy

Dementia

We provide ongoing care and support for people living with dementia and their carers. 

We can help monitor your health, review your medicines and support you to access other health, care and community services when needed. 

If you or someone you care for has concerns about memory or thinking, or you need support following a diagnosis of dementia, please contact us. 

Find out more about Dementia

NHS Health Checks

We offer free NHS Health Checks to eligible patients aged 40 to 74. 

The check can help identify your risk of conditions including heart disease, stroke, kidney disease, diabetes and dementia. 

If you are due a health check, you will usually be invited every five years. If you think you are eligible or your health check is overdue, please contact us. 

Health kiosks

You can use our health kiosks during surgery opening hours without an appointment to record information about your health. 

Depending on your appointment or long-term condition, you may be asked to answer some questions about your condition and record measurements such as your height, weight and blood pressure. 

The information you provide and your readings are saved directly to your patient record, so your healthcare professional can review them as part of your care. 

You may be asked to use a health kiosk before a long-term condition review, medication review or another appointment.

Screening and health checks

Cancer screening

NHS cancer screening can help find some cancers early, before you have symptoms. 

National screening programmes include: 

  • cervical screening 
  • breast screening 
  • bowel cancer screening 

Eligible patients will be invited for screening at the appropriate time. Please contact us if you have questions about your screening or think you may have missed an invitation.

Find out about NHS screening

Cancer symptoms and earlier diagnosis

If you have symptoms you are worried about, please contact us. We can assess you and arrange any tests or referrals you may need. 

Read about signs and symptoms of cancer

Chlamydia screening

We offer chlamydia testing and advice. 

Chlamydia is a common sexually transmitted infection and often has no symptoms. Testing is simple and treatment is available if you test positive. 

Please ask a GP or nurse if you would like advice about testing. 

Vaccinations and immunisations

Vaccinations and immunisations

Vaccinations are a safe and effective way to help protect you from serious illnesses and reduce the spread of infection.

The NHS website explains which vaccinations are available, who can have them and when they are usually offered. We will contact you when you are eligible for a vaccination provided by the practice.

Find out about NHS vaccinations and when to have them

Flu vaccine

The flu vaccine is offered in autumn to people who are at greater risk of becoming seriously unwell from flu. Eligibility and the dates vaccinations are offered may change each year.

We will contact eligible patients with information about how to reserve a vaccination at one of our clinics. Please let reception know your mobile number so we can invite you by text message.

Read about the flu vaccine on the NHS website

Flu vaccinations for children

Some children can have a flu vaccination at the practice, while school-aged children will usually receive theirs through the school-aged immunisation service.

Find out about flu vaccinations for children on the NHS website

COVID-19 vaccine

Seasonal COVID-19 vaccinations are offered to people at greatest risk of becoming seriously unwell. Eligibility is determined by the JCVI and may change from year to year.

We will contact patients who are eligible for a COVID-19 vaccination provided through the practice. Please let reception know your mobile number so we can invite you by text message.

Find out about the COVID-19 vaccine on the NHS website

Vaccinations for children and young people

The NHS offers routine vaccinations to children and young people from eight weeks old. Vaccinations may be provided by the practice, through school or by another NHS vaccination service.

We will contact you when your child is due a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message. Please bring your child’s Red Book to their appointment.

Find out which vaccinations children and young people are offered on the NHS website

Please provide us with a copy of your child’s vaccination record if they received vaccinations before registering with the practice, particularly if they were vaccinated outside the UK.

Keeping their record up to date helps us invite them for future vaccinations at the right time.

Vaccinations in pregnancy

Vaccinations offered during pregnancy can help protect you and your baby from serious illnesses. These may include vaccinations against:

We will contact you when you are eligible for a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message.

Find out about vaccinations in pregnancy on the NHS website

Vaccinations for older adults

Several NHS vaccinations are available to help protect older adults from serious illnesses. Depending on your age and health, these may include:

We will contact you when you are eligible for a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message.

Please contact us if the NHS website advises that you are eligible for another vaccination and you have not previously been offered it.

Find out about vaccinations for adults on the NHS website

Travel Vaccinations

Our treatment room nurses can offer travel advice and some travel vaccinations that are available on the NHS these including:

  • Typhoid
  • DTP (diphtheria, tetanus and polio)
  • Hepatitis A and Cholera.

Please allow a minimum of 8 weeks’ notice before you travel for any advice to be given.

Sedative prescribing for fear of flying

Sedatives are not recommended for fear of flying. The reasons for this can be understood in our policy.

Women’s health, contraception and pregnancy 

Women’s health and HRT

We provide advice and support for women's health concerns, including menopause and hormone replacement therapy (HRT). 

Please contact us if you would like advice or support.

Contraception and family planning

We provide contraception advice and support and can help you understand which options may be suitable for you. 

Contraception is free through the NHS. 

Find out about contraception

Coil and implant clinics 

We offer appointments for contraceptive coil and implant fitting. 

Please contact us for more information about availability and how to access these clinics. 

Antenatal care

We support patients during pregnancy and can help you access the antenatal and midwifery care you need. 

Antenatal care is the care you receive from healthcare professionals throughout your pregnancy. 

Midwife clinics

Stanground Surgery
  • Our midwife holds antenatal clinics on Wednesdays. To leave a message for the midwifery team, please call 01733 874 585.
New Queen Street Surgery
  • Our midwife holds antenatal clinics on Tuesdays. Please contact reception to request a telephone call back from the midwifery team. Alternatively, call the maternity helpline on 01733 677 266.

Find out about antenatal appointments

Men’s health

Health concerns affecting men

Men sometimes put off asking for help. Please contact us if you notice a change in your health, have symptoms that worry you or feel that something is not right. 

You can contact us for help with: 

  • prostate or urinary symptoms, such as changes in how often or how easily you pass urine 
  • a lump, swelling, pain or other change in your testicles 
  • erectile problems, changes in sex drive or other sexual health concerns 
  • your mental health and wellbeing, including stress, anxiety or low mood 
  • concerns about your heart, blood pressure, cholesterol, weight or diabetes risk 
  • support with smoking, alcohol, physical activity and other lifestyle changes 

It is also important to attend NHS Health Checks and cancer screening when you are invited. These can help identify some health problems early, sometimes before you have symptoms.

If you are unsure whether your symptoms need checking, please contact us. Our team can help you access the most appropriate care or service. 

Find out more

Moles and skin changes 

We can assess moles and other skin changes and refer you for specialist dermatology advice if needed. 

Please contact us if you notice a new or changing mole, or another skin change that concerns you.

Find out more about moles

Musculoskeletal care

First Contact Physiotherapist

Our First Contact Physiotherapists can help with muscle and joint problems and advise you on treatment or what to do next. 

They can help with problems such as back, neck, joint or muscle pain. 

Please contact us if you think this service may be suitable for you. 

Joint injections

We offer joint injections for some conditions where clinically appropriate. 

A clinician will assess whether this treatment is suitable for you. 

Please contact us for more information.

Pharmacy services

Pharmacists

Our pharmacists can provide advice about medicines, carry out medication reviews and help with medication-related queries. 

They work with our wider clinical team to help make sure your medicines are safe and appropriate for you. 

Please contact us if you need help with your medicines or think you may need a medication review. 

Onsite dispensary

We have an onsite dispensary at New Queen Street Surgery for eligible dispensing patients. 

Please contact us if you are unsure whether you are eligible to use the dispensary.

Find out about prescriptions and our dispensary

GP and nursing services

Our GPs, nurses, healthcare assistants and wider clinical team provide care for a wide range of health needs, including long-term condition reviews, screening, tests, treatment and ongoing care. 

When you contact us about a health problem, we will look at what help you need. We will then direct you to the right person or service. 

Find out more about our clinical team and the care they provide

Support for patients with additional needs

Tell us if there are changes we can make to help you use our services. We can record these needs on your patient record. These changes are sometimes called reasonable adjustments.

Carers

If you look after someone, please let us know. This includes paid and unpaid carers, young carers and foster carers. 

We can record that you are a carer on your patient record and help you access the support you need. 

Veterans

We are an Armed Forces veteran friendly accredited GP practice. If you have served in the UK Armed Forces, please tell us so we can record this on your patient record and take it into account when arranging your care. 

Learning disabilities and autism

Please tell us if you or someone you care for has a learning disability or autism and needs extra support to access care. 

We can record any communication needs or changes that can help you use our services. 

Learning disability annual health checks

We offer annual health checks to eligible patients aged 14 and over who are on our learning disability register. 

The health check gives you time to discuss your physical and mental health, medicines and any support you may need. 

Please contact us if you think you are eligible and have not been invited for an annual health check. 

Homelessness or no permanent address

You can register with and access GP care if you are homeless or do not have a permanent address. 

Please speak to our reception team if you need help accessing care or registering with the practice. 

Mental health support 

Mental health concerns

Please contact us if you are concerned about your mental health. 

A member of our clinical team can talk to you about the help you need, including treatment, support or referral to another service. 

Find out about NHS mental health services

Care for people with advanced illness

Palliative and end of life care 

Our team can support people who are very ill or approaching the end of their life. We can help manage symptoms and make sure your care is joined up. 

We work with community and specialist teams when needed. 

Patients and carers can contact us if they need advice or support. 

Health and wellbeing

Health and wellbeing support

Our Health and Wellbeing Coach can support you with: 

  • reducing alcohol intake 
  • stopping smoking 
  • becoming more physically active 
  • improving your diet 
  • healthy walking groups 

Please contact us if you would like support from our Health and Wellbeing Coach. 

Smoking cessation

We can provide advice and support to help you stop smoking and direct you to further NHS support. 

Find NHS help to stop smoking

Weight loss medications on the NHS, including tirzepatide (Mounjaro®)

We provide information and support for patients who may be eligible for NHS weight-management medicines, including tirzepatide (Mounjaro®). 

These medicines are only available to a limited number of eligible patients and access is being introduced in stages. 

Find out about weight loss medications on the NHS

Other services

DVLA and other medicals 

We provide some medical examinations and reports that are not covered by the NHS, including some driving-related medicals. 

There may be a charge for these services. 

Please contact us for more information about availability and fees.

More About Our Services