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Clinics and Services
We provide a range of NHS clinics and services to help you stay well, manage ongoing health needs and access care closer to home.
Our team includes GPs, nurses, healthcare assistants, pharmacists, physiotherapists and other healthcare professionals who work together to make sure you get the right care.
If you are unsure which service you need, please contact us and our team will help you.
Long-term condition care
Asthma
We provide regular asthma reviews to help you manage your symptoms, medication and inhalers.
Asthma is a common long-term condition that affects the airways. With the right treatment and support, most people can manage their symptoms and continue to lead active lives.
We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us.
As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.
COPD
We provide regular COPD reviews and ongoing support to help you manage your condition and treatment.
Chronic obstructive pulmonary disease (COPD) is a group of lung conditions that can cause breathing difficulties.
We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us.
As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.
Find out more about Chronic obstructive pulmonary disease (COPD)
Heart health and high blood pressure
We provide monitoring, reviews and ongoing support for patients with high blood pressure, high cholesterol, coronary heart disease, atrial fibrillation and other cardiovascular conditions.
High blood pressure and high cholesterol often have no symptoms, but they can increase your risk of heart disease and stroke. Atrial fibrillation can also increase the risk of stroke and may need regular monitoring and treatment.
We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us.
As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.
Diabetes
We provide regular diabetes reviews, monitoring and support to help you manage your condition.
Reviews may include checks of your blood glucose, blood pressure, medication and other aspects of your health.
We aim to carry out your review during your birthday month. If you think your review is overdue, or you have any concerns about your condition, please contact us.
As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.
Chronic kidney disease
We provide monitoring and ongoing support for patients with chronic kidney disease (CKD).
CKD is a long-term condition where the kidneys do not work as well as they should. It often has no symptoms in the early stages, so regular blood and urine tests can help us monitor your kidney health.
We aim to carry out your review during your birthday month. If you think your review or monitoring is overdue, or you have any concerns about your condition, please contact us.
As part of your review, we may ask you to use one of our health kiosks. You can answer questions about your condition and record your height, weight and blood pressure.
Fatty liver disease
We provide monitoring and support for patients with fatty liver disease, where appropriate.
Fatty liver disease is caused by a build-up of fat in the liver. It often has no symptoms. Some people need regular checks and support to help keep their liver healthy.
If you have been diagnosed with fatty liver disease and have concerns about your condition or follow-up care, please contact us.
As part of your ongoing care, we may ask you to use one of our health kiosks. You can answer questions about your health and record your height, weight and blood pressure.
Arthritis and rheumatoid arthritis
We provide ongoing support for patients living with arthritis and rheumatoid arthritis.
Arthritis can cause pain and stiffness in your joints and make it harder to move. Rheumatoid arthritis can also cause swelling. Some people need ongoing treatment and care from a specialist team.
We can help with the parts of your care that are managed by your GP practice. We can also work with specialist teams when needed.
If you have concerns about your condition or treatment, please contact us.
Epilepsy
We provide ongoing monitoring and support for patients with epilepsy.
Epilepsy is a condition that affects the brain and causes seizures. Treatment can often help manage seizures and reduce their impact on everyday life.
We can support you with your medicines, ongoing health needs and reviews, and work alongside specialist services when needed.
If you have concerns about your epilepsy, medicines or ongoing care, please contact us.
Dementia
We provide ongoing care and support for people living with dementia and their carers.
We can help monitor your health, review your medicines and support you to access other health, care and community services when needed.
If you or someone you care for has concerns about memory or thinking, or you need support following a diagnosis of dementia, please contact us.
NHS Health Checks
We offer free NHS Health Checks to eligible patients aged 40 to 74.
The check can help identify your risk of conditions including heart disease, stroke, kidney disease, diabetes and dementia.
If you are due a health check, you will usually be invited every five years. If you think you are eligible or your health check is overdue, please contact us.
Health kiosks
You can use our health kiosks during surgery opening hours without an appointment to record information about your health.
Depending on your appointment or long-term condition, you may be asked to answer some questions about your condition and record measurements such as your height, weight and blood pressure.
The information you provide and your readings are saved directly to your patient record, so your healthcare professional can review them as part of your care.
You may be asked to use a health kiosk before a long-term condition review, medication review or another appointment.
Screening and health checks
Cancer screening
NHS cancer screening can help find some cancers early, before you have symptoms.
National screening programmes include:
- cervical screening
- breast screening
- bowel cancer screening
Eligible patients will be invited for screening at the appropriate time. Please contact us if you have questions about your screening or think you may have missed an invitation.
Cancer symptoms and earlier diagnosis
If you have symptoms you are worried about, please contact us. We can assess you and arrange any tests or referrals you may need.
Chlamydia screening
We offer chlamydia testing and advice.
Chlamydia is a common sexually transmitted infection and often has no symptoms. Testing is simple and treatment is available if you test positive.
Please ask a GP or nurse if you would like advice about testing.
Vaccinations and immunisations
Vaccinations and immunisations
Vaccinations are a safe and effective way to help protect you from serious illnesses and reduce the spread of infection.
The NHS website explains which vaccinations are available, who can have them and when they are usually offered. We will contact you when you are eligible for a vaccination provided by the practice.
Flu vaccine
The flu vaccine is offered in autumn to people who are at greater risk of becoming seriously unwell from flu. Eligibility and the dates vaccinations are offered may change each year.
We will contact eligible patients with information about how to reserve a vaccination at one of our clinics. Please let reception know your mobile number so we can invite you by text message.
Flu vaccinations for children
Some children can have a flu vaccination at the practice, while school-aged children will usually receive theirs through the school-aged immunisation service.
Find out about flu vaccinations for children on the NHS website
COVID-19 vaccine
Seasonal COVID-19 vaccinations are offered to people at greatest risk of becoming seriously unwell. Eligibility is determined by the JCVI and may change from year to year.
We will contact patients who are eligible for a COVID-19 vaccination provided through the practice. Please let reception know your mobile number so we can invite you by text message.
Vaccinations for children and young people
The NHS offers routine vaccinations to children and young people from eight weeks old. Vaccinations may be provided by the practice, through school or by another NHS vaccination service.
We will contact you when your child is due a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message. Please bring your child’s Red Book to their appointment.
Find out which vaccinations children and young people are offered on the NHS website
Please provide us with a copy of your child’s vaccination record if they received vaccinations before registering with the practice, particularly if they were vaccinated outside the UK.
Keeping their record up to date helps us invite them for future vaccinations at the right time.
Vaccinations in pregnancy
Vaccinations offered during pregnancy can help protect you and your baby from serious illnesses. These may include vaccinations against:
- Learn more about Flu
- Learn more about Whooping cough
- Learn more about Respiratory syncytial virus, known as RSV
We will contact you when you are eligible for a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message.
Vaccinations for older adults
Several NHS vaccinations are available to help protect older adults from serious illnesses. Depending on your age and health, these may include:
- Learn more about Flu
- Learn more about COVID-19
- Learn more about Respiratory syncytial virus, known as RSV
- Learn more about Pneumococcal
- Learn more about Shingles
We will contact you when you are eligible for a vaccination provided by the practice. Please let reception know your mobile number so we can invite you by text message.
Please contact us if the NHS website advises that you are eligible for another vaccination and you have not previously been offered it.
Travel Vaccinations
Our treatment room nurses can offer travel advice and some travel vaccinations that are available on the NHS these including:
- Typhoid
- DTP (diphtheria, tetanus and polio)
- Hepatitis A and Cholera.
Please allow a minimum of 8 weeks’ notice before you travel for any advice to be given.
Sedative prescribing for fear of flying
Sedatives are not recommended for fear of flying. The reasons for this can be understood in our policy.
Women’s health, contraception and pregnancy
Women’s health and HRT
We provide advice and support for women's health concerns, including menopause and hormone replacement therapy (HRT).
Please contact us if you would like advice or support.
Contraception and family planning
We provide contraception advice and support and can help you understand which options may be suitable for you.
Contraception is free through the NHS.
Coil and implant clinics
We offer appointments for contraceptive coil and implant fitting.
Please contact us for more information about availability and how to access these clinics.
Antenatal care
We support patients during pregnancy and can help you access the antenatal and midwifery care you need.
Antenatal care is the care you receive from healthcare professionals throughout your pregnancy.
Midwife clinics
Stanground Surgery
- Our midwife holds antenatal clinics on Wednesdays. To leave a message for the midwifery team, please call 01733 874 585.
New Queen Street Surgery
- Our midwife holds antenatal clinics on Tuesdays. Please contact reception to request a telephone call back from the midwifery team. Alternatively, call the maternity helpline on 01733 677 266.
Men’s health
Health concerns affecting men
Men sometimes put off asking for help. Please contact us if you notice a change in your health, have symptoms that worry you or feel that something is not right.
You can contact us for help with:
- prostate or urinary symptoms, such as changes in how often or how easily you pass urine
- a lump, swelling, pain or other change in your testicles
- erectile problems, changes in sex drive or other sexual health concerns
- your mental health and wellbeing, including stress, anxiety or low mood
- concerns about your heart, blood pressure, cholesterol, weight or diabetes risk
- support with smoking, alcohol, physical activity and other lifestyle changes
It is also important to attend NHS Health Checks and cancer screening when you are invited. These can help identify some health problems early, sometimes before you have symptoms.
If you are unsure whether your symptoms need checking, please contact us. Our team can help you access the most appropriate care or service.
Find out more
Moles and skin changes
We can assess moles and other skin changes and refer you for specialist dermatology advice if needed.
Please contact us if you notice a new or changing mole, or another skin change that concerns you.
Musculoskeletal care
First Contact Physiotherapist
Our First Contact Physiotherapists can help with muscle and joint problems and advise you on treatment or what to do next.
They can help with problems such as back, neck, joint or muscle pain.
Please contact us if you think this service may be suitable for you.
Joint injections
We offer joint injections for some conditions where clinically appropriate.
A clinician will assess whether this treatment is suitable for you.
Please contact us for more information.
Pharmacy services
Pharmacists
Our pharmacists can provide advice about medicines, carry out medication reviews and help with medication-related queries.
They work with our wider clinical team to help make sure your medicines are safe and appropriate for you.
Please contact us if you need help with your medicines or think you may need a medication review.
Onsite dispensary
We have an onsite dispensary at New Queen Street Surgery for eligible dispensing patients.
Please contact us if you are unsure whether you are eligible to use the dispensary.
GP and nursing services
Our GPs, nurses, healthcare assistants and wider clinical team provide care for a wide range of health needs, including long-term condition reviews, screening, tests, treatment and ongoing care.
When you contact us about a health problem, we will look at what help you need. We will then direct you to the right person or service.
Find out more about our clinical team and the care they provide
Support for patients with additional needs
Tell us if there are changes we can make to help you use our services. We can record these needs on your patient record. These changes are sometimes called reasonable adjustments.
Carers
If you look after someone, please let us know. This includes paid and unpaid carers, young carers and foster carers.
We can record that you are a carer on your patient record and help you access the support you need.
Veterans
We are an Armed Forces veteran friendly accredited GP practice. If you have served in the UK Armed Forces, please tell us so we can record this on your patient record and take it into account when arranging your care.
Learning disabilities and autism
Please tell us if you or someone you care for has a learning disability or autism and needs extra support to access care.
We can record any communication needs or changes that can help you use our services.
Learning disability annual health checks
We offer annual health checks to eligible patients aged 14 and over who are on our learning disability register.
The health check gives you time to discuss your physical and mental health, medicines and any support you may need.
Please contact us if you think you are eligible and have not been invited for an annual health check.
Homelessness or no permanent address
You can register with and access GP care if you are homeless or do not have a permanent address.
Please speak to our reception team if you need help accessing care or registering with the practice.
Mental health support
Mental health concerns
Please contact us if you are concerned about your mental health.
A member of our clinical team can talk to you about the help you need, including treatment, support or referral to another service.
Care for people with advanced illness
Palliative and end of life care
Our team can support people who are very ill or approaching the end of their life. We can help manage symptoms and make sure your care is joined up.
We work with community and specialist teams when needed.
Patients and carers can contact us if they need advice or support.
Health and wellbeing
Health and wellbeing support
Our Health and Wellbeing Coach can support you with:
- reducing alcohol intake
- stopping smoking
- becoming more physically active
- improving your diet
- healthy walking groups
Please contact us if you would like support from our Health and Wellbeing Coach.
Smoking cessation
We can provide advice and support to help you stop smoking and direct you to further NHS support.
Weight loss medications on the NHS, including tirzepatide (Mounjaro®)
We provide information and support for patients who may be eligible for NHS weight-management medicines, including tirzepatide (Mounjaro®).
These medicines are only available to a limited number of eligible patients and access is being introduced in stages.
Other services
DVLA and other medicals
We provide some medical examinations and reports that are not covered by the NHS, including some driving-related medicals.
There may be a charge for these services.
Please contact us for more information about availability and fees.