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Healthcare Team
Pharmacist
Our Pharmacist is a medicines expert who works as part of the wider practice team. They can help make sure your medicines are safe, effective and right for you.
They can help you by:
- reviewing your medicines
- helping you get the best from your repeat prescriptions
- answering questions about your medicines and how to take them
- supporting you to manage medicines for long-term conditions
- making changes to your medicines, when appropriate
- providing advice about your health and treatment
Our Pharmacist is:
- Alister Joe
Pharmacy Technicians
Our Pharmacy Technicians work alongside our Pharmacist and wider practice team to support you with your medicines and prescriptions.
They can help you by:
- helping you understand how and when to take your medicines
- supporting medication reviews carried out by the Pharmacist
- helping with queries about repeat prescriptions and medicines
- supporting you when medicines are changed following a hospital stay or specialist appointment
- providing advice about healthy lifestyle choices
Our Pharmacy Technicians are:
- Jade Mummery
- Robyn Ngo
Prescriptions Clerk
Our Prescriptions Clerk helps manage repeat prescription requests and supports the safe and efficient processing of prescriptions.
They can help you by:
- processing repeat prescription requests
- helping with queries about the progress of your prescription request
- liaising with the clinical and pharmacy teams when a prescription needs further review
- helping you understand how to request your repeat prescriptions
Our Prescriptions Clerk is:
- Nikki Hibbins
Dispensary
Our Dispensary team supports eligible patients who collect their medicines directly from the practice.
They can help you by:
- preparing and dispensing your prescribed medicines
- helping with queries about collecting your medicines
- supporting repeat prescription requests
- liaising with the clinical and pharmacy teams if there is a query about your prescription
- providing information about the practice dispensary service
Our Dispensary team member is:
- Lorna Fitzjohn
Health and Wellbeing Coach
Our Health and Wellbeing Coach can support you to make positive changes that improve your health and wellbeing.
They can help you by:
- helping you identify what matters most to you
- supporting you to set realistic health and wellbeing goals
- helping you build confidence to manage your health
- supporting you with lifestyle changes, such as becoming more active or improving your wellbeing
- helping you develop a plan that works for you
Our Health and Wellbeing Coach is:
- Barbara De Olim
Social Prescriber
Our Social Prescriber can support you with non-medical issues that may be affecting your health and wellbeing. They can connect you with local services, community groups and activities that may be able to help.
They can help you by:
- listening to what is important to you and helping you identify the support you need
- supporting you with social issues that may be affecting your health and wellbeing
- connecting you with local community groups, activities and services
- helping you access practical support available in your local area
- supporting you to improve your confidence, independence and wellbeing
Our Social Prescriber is:
- Helen Dodds
GP Assistant
Our GP Assistant works alongside our GPs and wider practice team to support patient care and help clinical appointments run efficiently.
They can help you by:
- carrying out some routine health checks and observations
- gathering information before or during your appointment
- supporting GPs with routine clinical and administrative tasks
- helping with follow-up actions requested by a GP
- directing queries to the appropriate member of the practice team
Our GP Assistant is:
- Mags Simonaitis
Care Coordinator
Our Care Coordinator helps patients navigate health and care services and makes sure their care is coordinated between the different professionals and services involved.
They can help you by:
- helping you understand and access the services available to you
- coordinating care between different members of the practice and wider healthcare team
- supporting you with appointments, referrals and follow-up care
- helping you access additional support when you have more complex health or care needs
- acting as a point of contact when several services are involved in your care
Our Care Coordinator is:
- Marie Govier
First Contact Physiotherapists
Our First Contact Physiotherapists are experienced physiotherapists who assess and manage muscle, joint and bone problems. In many cases, you can see them without needing to see a GP first.
They can help you by:
- assessing and diagnosing muscle, joint and bone problems
- advising you on how to manage your condition
- recommending exercises and other treatments
- providing advice on staying active and preventing further problems
- referring you for further tests or specialist treatment, when appropriate
Midwives
Our Midwives provide care and support throughout pregnancy, birth and the early weeks after your baby is born.
They can help you by:
- supporting you throughout your pregnancy
- carrying out routine antenatal checks and monitoring
- providing advice about staying healthy during pregnancy
- helping you prepare for labour, birth and caring for your baby
- supporting you after your baby is born
- referring you to other maternity or specialist services, when needed
Antenatal clinics are held on Tuesday Wednesday and Friday afternoons at The New Queen Street Surgery and on Friday afternoons at Stanground surgery.
Please contact reception to arrange a call back with the midwife if they are available or else call the maternity helpline number on 01733 677266.