When We Are Closed

Urgent Medical Treatment

A doctor is always available outside of surgery hours in the event of an Emergency Phone Day or Night:

 New Queen Street Surgery: 01733 204 611

Stanground Surgery: 01733 568 569

You will be automatically diverted to the NHS 111.

A receptionist will take your call and arrange for you to speak to the Duty Sister.  The sister will decide whether to give advice, to transfer you to a Doctor, to ask you to attend the Emergency Centre, or arrange a home visit.

They will need to know:

  • The Patients Name
  • Address
  • Telephone Number
  • Age and problem details

NHS 111

If you require urgent medical attention or advice outside of surgery hours please call NHS111.

Calls are free from both landlines and mobile phones.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

NHS 111


In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Not Feeling Well - Practice Leaflet


Night Time Cover?


If you have a minor injury like mild burns, sports injuries, a sore throat or eye problems when we are closed,  then you can go to the MIIU at:

City Care Centre,
Thorpe Road,

From 8 am to 8 pm every day.

The telephone number is: 01733 293800


Minor Injuries and Illness Units can treat

  • cuts and grazes
  • ear and throat infections
  • sprains and strains
  • broken bones
  • wound infections
  • minor burns and scalds
  • minor head injuries
  • insect and animal bites
  • minor eye injuries
  • injuries to the back, shoulder and chest

Minor Injuries and Illness Units can not treat

  • chest pain
  • breathing difficulties
  • major injuries
  • problems usually dealt with by a GP
  • stomach pains
  • gynaecological problems
  • pregnancy problems
  • allergic reactions
  • overdoses
  • alcohol-related problems
  • mental health problems
  • conditions likely to require hospital admission

Greater Peterborough GP Hub

Can't get to your GP surgery during opening hours? Ask your GP at reception for an appointment at the GP Hub which is located at:

Boroughbury Medical Centre
Craig Street

Available to all registered patients of Greater Peterborough - 7 days a week, Monday - Friday 6:30pm - 8:30pm, Weekends and Bank Holidays 9:00am - 5:00pm.

This NHS Service is provided by Greater Peterborough Network Ltd, a company owned and run by local GPs.


NHS 111 Online For If You Need Urgent Care

Did you know NHS111 is now available online?

If you have an urgent care need NHS111 online can help to make sure you get the medical help you need. It may save a telephone call or a trip to the hospital. And there are healthcare professionals who will call you if needed.